Shipping Policy


BumpyCrafts Shipping Policy

BumpyCrafts is based in the UK.

You are responsible for ensuring the address provided by you on the sales receipt is correct as this is the address I will ship to. I will not be held responsible for missing or undelivered parcels if this information is wrong. You are responsible for any additional postage charges in order to resend a parcel if it is returned to me as undelivered and you want the items to be resent. I reserve the right not to refund any shipping charges I have paid if you want a refund for the item(s) under these circumstances.  

 

Europe

I am currently able to ship to Europe via my Etsy store. As of July 1st 2021 all goods sold or sent from a business in the UK and delivered to a customer in an EU country is liable for VAT, something that I am not set up to collect here on my website. Please visit my Etsy Store.

 

Current shipping rates - as of October 2021

Prices are subject to change annually. I will endeavour to update new rates here.

Shipping times - Business Days - All items are shipped as soon as I can get them to the post office. Postage is classed as business days and does not include bank holidays.

Free Shipping if located in BN11 - Worthing, UK. I will hand deliver your parcel.

Destination - UK Small Items  Value up to £100
1st Class
£1.50
£4.00
2nd Class
£1.10
£3.50

1st Class Signed 

£2.90
£5.00

2nd Class Signed

£2.50
£4.50

UK Free Shipping when spending over £100.00 

 

Tracked  Small Items Yarn & Bags
Australia & New Zealand
£10.00
£12.00
USA & Canada
£10.00
£10.00

 You are responsible for any import charges, taxes. Please be aware due to the Pandemic, post could take up to 8 weeks to arrive.

  

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. If you choose not to pay any import charges or taxes and the item gets returned to me. I am not able to refund the initial postage costs paid to send the item to you.

 

Packaging

I will send parcels in biodegradable packaging bags or in used, clean recyclable cardboard packaging. If an order needs to go out before I have replenished my preferred biodegradable packaging stock, I may have to use less environmentally friendly packaging (this will be avoided as much as possible)